Refund Policy
A legal disclaimer
At Aloha Poke Bar, we recognize that sometimes life can throw unexpected challenges your way. To accommodate our valued clients, we have updated our refund policy: if you need to cancel your event, can receive a 25% refund of the total cost if you notify us 30 days prior to the event. Please note that the security deposit required to hold your booking is non-refundable. Thank for your understanding!
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.